Privacy Policy

1. Introduction

Grasp Co. ("Grasp," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, business name, and billing information you provide when signing up or contacting us.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent on pages.
• Business Data: Information about your business that you provide to Grasp so we can deliver our services, such as customer lists, invoicing data, and website content.
• Cookies & Tracking: We use cookies and similar technologies to improve your experience, analyze usage, and deliver relevant content.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Set up and manage your digital presence, including your website, customer portal, invoicing, and marketing tools.
• Communicate with you about your account and our services.
• Improve and personalize your experience with Grasp.
• Comply with legal obligations and enforce our terms.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, payment processing, email delivery, analytics).
• Business Partners: Platforms like Google and Meta when you use integrated features such as Google Business Profile management or Meta retargeting ads.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Grasp, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict the processing of your data.
• Request data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@trygrasp.com.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@trygrasp.com.